+ What is your refund policy?
Since our shop sells digital products that cannot be returned or exchanged, we sadly cannot issue refunds after the purchase is made. Please be sure to thoroughly review the product listings, Demo Templates, Squarespace requirements, and programs required for designing templates prior to purchasing.
+ Do you currently have any promotions?
We will be running promotions pretty frequently, so be sure to subscribe to our mailing list and see any announcments throughout the website.
+ How often will you release new products within the shop?
We plan to release many products throughout the year, so be sure to join our mailing list to be the first to know of any new releases.
+ Can I hire you to create my website from scratch?
This season in our business we are shifting our focus towards the products and resources that can help our customers build their online business with Squarespace. At this time, we are not accepting any new clients. If you are looking for a new website, we have a line of premade templates that can help you build your website in just days.
Can I customize the design?
The designs can be used as is or you can customize it a little further to create a unique design.
+ Do I need Photoshop?
Nope! We created these templates with new businesses in mind. We understand that you need to ensure your costs are low, so we made sure to use tools that are FREE. Instead of any Adobe programs, we used a tool called Canva.
+ What will I get after I purchase a template?
Within minutes of your purchase, you will receive an email with a link to your product page that contains the step by step instructions to create the exact designs in our demo.
+ Can I change the fonts and colors?
Of course you can! The template comes with the styles that we used to replicate the designs in our template, but you are free to use the fonts and colors from your brand identity.
+ Are the fonts included in the template?
All templates use free fonts already intergrated in Squarespace. You will find the name of the fonts used in the Style Editor Section of your template tutorial.
+ Do I need to turn on 'developer mode'?
Definitely not! Our templates are designed with absolutely no code, and everything can be edited using the blocks and styles within your Squarespace templates.
+ I'm not tech savvy, is this product for me?
Absolutely! Our templates are designed with you in mind. Incredibly easy to follow. If for any reason you need additional help or would like to oursource the demo setup, you purchase the demo installation, and we'll have your website built within 24 hours. Read more about that here.
+ Can I use my own logo?
Of course you can, switch out the logo used within the template with your own in the Design Tab.
+ Can I add a shop to my website?
Definitely! All Squarespace websites are setup to include a shop.
+ How do I access the Canva templates?
The links your the canva graphics are all included in the template tutorials.
+ What does the Demo Installation include?
The Installation includes a fully setup site that looks just like the demo template. This includes:
- Transfer of the selected Squarespace design to your Squarespace account within 24 hours
- Site includes demo content (pages, posts, products, etc.) and graphics similar to those shown on the respective demo site
- An instant download of all graphics files and templates to allow you to make your own customizations as needed
- Immediate access to our step-by-step video tutorials and documentation
+ How long does the installation take?
We aim to have the installation of the template of your choice ready for you within 24 hours of your purchase. Installations are only performed during the week Monday through Friday. If you purchase the template on a weekend or during a holiday, the template may be installed the following business day.
+ Do I need my own domain name and hosting?
What's great about Squarespace is that it will handle all of that for you! While I don't necessarily set that part up for you, we do show you how you can easily get them setup.
+ Do I need a Squarespace account?
You can start designing your site using the free 14 day trial Squarespace offers, but to publish your site, you will need a subscription with Squarespace.
+ Do you offer customization services?
At this point in time, the only service we offer is the demo setup itself, no further customization.
+ Can you upload my content for me?
At this point in time, we are unable to upload any content for you. Don't worry thought, we make sure that our tutorials walk you through everything, that way things are easy for you to setup on your own.
+ When will I know the setup has been completed?
You will receive your receipt from our shop showing you've paid for the services. You will also receive an email from us to notify you that we are currently working on transfering the designs over to your website. Once we have successfully transferred the demo content onto your website, you will be notified of the completion via email as well.
What if I have a live Squarespace website?
We'll transfer the demo template onto your existing website. All pages you were previously using for your content will be moved to the not-linked section of your page navigation panel that way you do not lose any of your previous content.